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FAQ
General Questions
Phrozen Verified
For customers
For Creators
Sign in to Pixup with Phrozen Portal
Why this step
This is currently the only way to sign in — every account is moving to Portal verification. Once you're signed in to Portal, you can link your existing Pixup account, so your purchase history, coins, and other data stay completely intact. It takes about 2 minutes, then returns you straight to Pixup.
Stuck? You can recover your account
If you can't sign in to Portal, don't receive a verification email, or aren't sure about your original Pixup account, account recovery is always available.

Once you complete Portal verification, you'll be signed in with your Portal account right away. If this Portal email doesn't match an existing Pixup account (the common case), your Pixup account is created and signed in automatically — no extra steps. Only when it matches an existing Pixup account will you be asked one extra step to confirm the link.

OR

Use the same email as your existing Pixup account — otherwise you'll be treated as a new user and won't be able to continue your existing data.

Min. 8 characters, must include uppercase, lowercase, and number.

Can't complete Portal verification? Account recovery